Town of Marana
Customer Service Survey

Engineering Department - T2 Major Grading Permit

Please rate the following services from 1-5 with 5 being the most satisfied with the service you were provided and 1 being the least. You may also select N/A.

How would you rate your overall satisfaction with the Engineering department?*

1 2 3

4 5 N/A

How would you rate how well staff made you aware of the requirements for your permit?*

1 2 3

4 5 N/A

Once you fulfilled all of the requirements for your permit, how satisfied were you with the processing time?*

1 2 3

4 5 N/A

How would you rate the level of communication between you and staff?*

1 2 3

4 5 N/A

How would you rate the customer service you were provided?*

1 2 3

4 5 N/A

Do you feel the fees you were charged were fair?*

1 2 3

4 5 N/A

Optional: Enter your T2 permit number.

Please fill in only one survey per permit application.

Comments

For specific comments or concerns please visit www.marana.com and place a request in our Citizen Request Tracker, or call (520) 382-2600.